About The Company
We are very excited and proud to present to you our on-line catalog offering of fine flowers, gifts and gourmet foods. We are certain you will find the ideal gift to show your appreciation and affection for those special people in your life.
All of us here at Pam's Flowers are dedicated to serving your every gift giving need. We offer friendly and efficient customer service as well as a user-friendly website.
As Kingston This Week's winner of the Reader's Choice Platinum Florist 10 years in a row, We take great pride in making sure each and every floral gift arrives in beautiful conditions. Every gift is hand made, hand package and every bow is hand made and hand tied with the utmost care.
All of our gifts are backed by our "Commitment to excellence" guarantee and 55 years experience, quality, and integrity.
We welcome your input. If you have a comment or suggestion please contact us.
We would be happy to hear from you.
The Team at Pam's Flower Garden
Pam's Flower Garden
793 Princess St.
Kingston, ON K7L-1E9
Our shop is OPEN from 9:00 a.m. to 5:00 p.m., Monday through Friday and from 9:00 a.m. to 1:00 p.m. on Saturday. Ordering via phone and website plus you can also visit our shop for Curbside Pick up. Pick up option at our back door. Please wear a mask when making Curbside pick up.
We are Open 6 days a week.
We are open every Sunday during the month of December.
Sympathy floral work is available on Sundays.
Phone service available from 8:30 a.m. to 5:00 p.m.
To help assure on-time delivery during the busy holiday season, place your order at least one day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day, and Labor Day.
Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Boxing Day, Victoria Day, Civic Holiday, and Labour Day.
History of the Company
Pam’s Flower Garden was created July 14th, 1962
by John and Mary de Ruiter.
After working many years in Kingston they decided to pursue the flower business. Pam’s Flower Garden has always been at its current location at 793 Princess Street. The building was also used as a Beer Store and ice house prior to 1962.
John and Mary have two children. Pam was 2 years old and Jeff was 5 years old at the time of opening the shop. Thus the name Pam’s Flower Garden was born. In the early years Mary and John processed the flowers and plants, wrote up the orders from customers and then hand delivered orders to many families in and around Kingston.
The business slowly evolved and grew over the years and many staff members were added to help build the business. Thama Weir, Dorothy Stanley and Ken Butler were some of the 1st staff members at Pam’s. The building that houses the flower operations was renovated many times over the years with the addition of a few apartments above the shop and continual renovations on the main retail floor level. Today is a representation of the many years of planning the look you see inside and outside at Pam’s. In 2008 Pam’s was nominated for the outside renovation in the Livable City Design Awards.
Our commitment to our community is very important and we firmly believe in giving back. Donations to numerous local charities including the United Way, Boys and Girls Club of Kingston, Minor Hockey, Easter Seals, Hospice and to 100’s of other local charities and fund raisers. We have received many letters of thanks, awards for donation participation and business awards including Top 25 Teleflora Florist in Canada and voted #1 Kingston Florist by Kingston This Weeks readers poll for 8 straight years.
Currently Jeff and Pam de Ruiter with a big assist from their other halves Marianne de Ruiter and Don Timmins run the day to day operations. John and Mary have their finger on the pulse at the shop every day and have been wonderful mentors to their children. With a fantastic team of floral designers, sales associates, office personnel, delivery staff and floral assistants we have formed a team that believes in providing interesting design, fresh flowers and plants, a fun and ever changing look inside the shop.
Today Pam’s Flower Garden is more than just flowers and plants. New and exciting lines of woman’s fashions including clothing, scarves, jewellery, and hand bags have been added to an exciting mix of product.
We want to express our sincere thanks to all of our wonderful staff and many loyal customers who have grown with us over the years. It has been our honour and pleasure to be involved and part of this wonderful community called Kingston.
We accept the following payment methods:
- American Express
- Debit in shop
- Paypal on our website
If you have any questions or need more information, please call or email us. We're always here to serve you and make your flower-sending experience a pleasure.
800 668 7267
Local 613 549 8160
We specialize in the following services:
- Large inventory of fresh flowers
- Plants and Pots
- European/dish gardens
- Contemporary and traditional arrangements
- High-style floral arrangements
- Silk arrangements
- Dried floral arrangements
- Funeral designs
- Extensive gift line
- Gourmet baskets
- Gift baskets
- Greeting cards
- Womans Acessories
Our shop serves the following areas: Delivery to most of Canada and the United States.
Our shop provides flower delivery service to the following postal codes in Ontario:
|We also deliver to the following facilities|
|Bickerton Brokers Ont Ltd||Can Wealth Financial Svc||Cartier Partners Financial Svc|
|Cataraqui Cremation Svc||Crystal Springs Manor||Directions|
|Elizabeth Cottage||Extendicare||Fairfield Manor East|
|Fairfield Manor West||Frontenac Cremation Svc||G F Tompkins Township Chapel|
|Gordon F Tompkins Funeral Home||H & H Financial Svc||Hotel Dieu Hospital|
|Independent Retirement Planner||James Reid Funeral Home||Kingsdale Chateau|
|Kingston Elderly Citizen's Hms||Kingston General Hospital||Kingston Regional Cancer Ctr|
|Lindsay Funeral Home Ltd||Loughborough Housing Corp||Loyalist Retirement Home|
|M D Management||Paul G Payne Funeral Home||Professional Investments Inc|
|Providence Continuing Care Ctr||Rideaucrest Home||Robert J Reid & Sons Funeral|
|Rosewood Retirement Ctr||St Lawrence Place||T R Duffus Funeral Home|
|Trillium Ridge Retirement Ctr||Wright Financial Directions|
A local delivery fee of $19.95 will be added to each order, for each address.
Orders delivered in U.S.A are U.S funds. Orders delivered in Canada are Canadian Funds.
orders must be received before 1:00 pm(Monday to Friday) and Saturday by 10:00AM in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.
We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.
We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day. We do deliver on Mother's Day Sunday as lone exception or for special events.
Extra delivery in the Kingston Ontario area will apply to surrounding towns including Bath, Odessa, Sydenham, Verona, Harrowsmith, Seeleys Bay, Yarker, Godfrey, Sharbot Lake, Hardington, etc.
We deliver across Canada and the USA.
We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.
Hints & Tips on Pam's TV
Pam's TV Hints & Tips page!
Great videos like
We hope you enjoy Pam's TV Videos
We are currently showcasing many videos including Pam's Wedding video for all the future brides. Pam's Wedding video includes bridal & attendants bouquets, corsages & boutonnieres all narrated by Master Designer Pam de Ruiter.
Pam's TV also includes Hints & Tips videos on seasonal topics and we encourage you to email us on what you want to see. Email us at email@example.com with subject being Pam's TV. Give us a brief description on a floral related story that you think other people would like to watch on Pam's TV.
Just posted was a video that we are really excited about: Canada`s 1st Prime Minister, Sir John A Macdonald was just recently shopping at Pam's Flowers!
Donation Request Form
At Pam’s Flower Garden, we contribute to a large number of worthwhile and charitable causes. We do so gladly, because we would like to play an active and positive role in our community. However, we receive hundreds of requests like yours for consideration. In order for us to properly evaluate all requests, and for our records, we ask you to complete this short questionnaire. We will notify you as soon as possible if a donation request is approved, usually within a week.
Donation Request Form.
Job Opportunities at Pam's
|At Pam's Flower Garden we look for enthusiastic individuals to join our floral team. If you want to work in a flower shop the covers all elements of design, offers exciting flowers and is always up to date with industry standards then we might have a position for you.
From time to time we look for the very best to join our team and if you have that desire to work and live in the great city of Kingston please email Jeff de Ruiter at firstname.lastname@example.org.
Floral designer with a minimum of 3 years experience. Floral or industry accreditation is a valuable asset when applying for a design position
Resumes will only be accepted by email.
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
Information We Collect
If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.
Our Use and Disclosure of Your Information
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
Questions and Comments
We welcome your questions and comments about this Privacy Statement.