Below are emails and letters we received from some of customers:
Hi Pam, just wanted to reach out to you to say how amazed Breanna and I were with all your flowers. Breanna was absolutely blown away. As well, you friendliness and helpfulness setting this all up with us was superb. Not sure if you put up reviews on your website or whatever, but feel free to put ours.Thanks again for making our day extra special!
Bob and Breanna
Dear people from Pamsflower garden,
Just got a phone call from Kingston, they were very happy with the beautiful flower cake. So thank you very much.
Because ordering via Internet is always a risk, you never know if it is good or bad quality what the shop delivers, but this time it was a 10+, seen the reaction of uncle and aunt.
Best regards,
Elly en Frank Wubben
The Netherlands
I cannot thank you enough for ensuring mum and dad’s special 60th Anniversary flowers arrived in time and was the centerpiece of their lunch table when they came to sit down. I spoke with mum and dad this morning and daddy told me how beyond awful the weather was, so my sincere gratitude for all that you all at Pam’s Flower Garden did to ensure it arrived in time.
Daddy just texted me and he just writes short texts, so I am sure I will hear all the details later tonight.
I emailed a picture to my sister and she was blown away with how beautiful the arrangement and glass cube was; she will see them later tonight so I’m sure she also will be ooooing and ahhhhing J
Again, thank you so much for helping brighten mum and dad’s special day.
Warmest and Kindest Regards and be safe tonight in that weather!
Jaynie
I just wanted to let you know that my niece, Maria Schell, was thrilled with her gift basket that I ordered and you delivered earlier today. Jeff was so helpful and his suggestions really fit the requirement.
In these days when you have almost to beg for service in the "big box" stores, it is wonderful to deal with a family business such as yours with such great personal service! your customer service is excellent. Well done and greatly appreciated..
Thanks again and all the best.
-Carol Schell
Pam, Jeff & Family Thank you so much for helping me to make so many people happy at the hockey games. The flowers were always so beautiful and meant so much to so many people.
-Freda Coyle
Thank you so much for all your help last week. My friend Glenda O'Reilly loved the flowers and scarf, and they arrived right on time. Thanks again for taking the time to describe all the different scarves etc. Living in Nova Scotia and being able to find such a helpful store in Kingston was great!
-Candice Dunn
Just wanted to thank you for the beautiful I (rush) ordered today. You guys did a fabulous job, and our recipient was thrilled...it was the first time she had ever received roses.
So thank you again, for a beautiful bouquet!
Kendra
Dear Mr. de Ruiter,
Thank you so much for donating the beautiful floral arrangement for the Donna Goblin Memorial Rose Bowl once again. It was the centre-piece for the entire Highlights Concert last Wednesday. Professor Goblin was delighted to make the presentation to Isabelle Cote who graciously accepted it after her performance.
We enclose with this note a copy of the concert program, and we look forward to your continuing support of the Kiwanis Music Festival.
Martha Clarke
Coordinator, Kingston Kiwanis Music Festival
Hello,
Over the past couple of days I have received gracious and helpful service from two of your employees: Wayne and Don. Wayne was very helpful yesterday when I was choosing a couple of tropical plants and when I returned for another this morning Don was able to help me before Wayne arrived. I found both men to be extremely pleasant and able to make the customer (me!) feel well attended to. Unlike some other establishments, there was no hesitation to help and also no feeling that I was taking up their time.
You are making some lovely changes to your store and with the personnel you have you should continue to thrive.
Good luck with your new endeavor.
Sincerely,
Margaret Bell